BRIDGE 22:- TO CUSTOMER’S HEART

Provides excellent service to the next staff, he is also a customer. One department in a company cannot serve the customer without other departments any more than you can serve omelet without breaking an egg. No company can succeed without a good leader providing an environment in which creative people can do useful work. The




BRIDGE 21:- TO CUSTOMER’S HEART

Banish bureaucracy tie is synonymous with bureaucracy and establishment thinking.as a direct result of growth and self-centeredness the customer becomes relegated to the background as relationship managers are saddled with responsibilities unrelated to their core duty of serving the customer. The bridge banish bureaucracy is about speed and a sense of urgency. The can do




BRIDGE 20:- TO CUSTOMER’S HEART

Be consistent with the customer: Consistency means that it does not matter when the service is taking place, it does not matter where or who is giving the service or what service you are giving, your company can fly the simple quality banner that promises quality every day (QED).




BRIDGE 19:- TO CUSTOMER’S HEART

Treat all customers equally is about the overall psychological air of the company in relation to customers. How do customers feel? Do they perceive that they belong by the way your people treat them. Time it was in the old generation banks when you had to know somebody to be attended to quickly. Now that




BRIDGE 18:- TO CUSTOMER’S HEART

Know that every customer is unique:Whether you are running a restaurant a store chain a hair salon a law firm the tax office or a bank your operations must be structured with the notion in mind that every person is unique.